the humano difference

our approach is what sets us apart - we've honed our processes to ensure cost reductions, seamless operations, outstanding service, and unparalleled commitment to both our clients and associates. here’s how we make the difference

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client communication

shift emails and surveys:

  • start of shift email - sent within 30 minutes of shift start, detailing crew availability, specific shift notes, and safety watchouts

  • mid-shift email - updates on shift progress to keep everyone informed

  • end of shift survey: evaluates cleanliness, work completion, behavior, satisfaction, and safety

  • end of shift email - summarizes the shift, outlines the next shift's plan, reviews safety results, and shares end of shift survey findings

weekly performance calls:

  • a dedicated time to discuss performance, identify opportunities, forecast volume, and more

our associates
are our #1 asset

task and goal communication:

  • set and communicate completion times for all tasks

  • provide updates throughout tasks to keep goals in focus

  • share goal results at the end of each task for clarity and motivation

daily and monthly touchpoints:

  • daily text recaps highlighting production achievements and incentives earned.

  • access to Daily Pay for immediate financial gratification

  • comprehensive PTO and benefits package, ensuring well-being

  • monthly associate appreciation programs, including raffles, lunches, and safety gear, fostering a positive work culture

recruitment excellence

strategic recruitment:

  • significant investment in recruiting efforts to attract top talent

  • experienced, bilingual recruiters recognized for their performance

  • utilization of zip code analytics to target potential candidates effectively

  • dedicated recruiting resources that align closely with our leadership for strategic hiring

engagement and screening:

  • hosting job fairs both onsite and within targeted zip codes to engage the community

  • implementing multiple pre-screening stages to ensure candidates meet specific client requirements

  • all candidates are E-verified, drug screened and background checked to make sure only the best candidates are chosen

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hire humano today