the humano difference
our approach is what sets us apart - we've honed our processes to ensure cost reductions, seamless operations, outstanding service, and unparalleled commitment to both our clients and associates. here’s how we make the difference
client communication
start of shift email - sent within 30 minutes of shift start, detailing crew availability, specific shift notes, and safety watchouts
mid-shift email - updates on shift progress to keep everyone informed
end of shift survey: evaluates cleanliness, work completion, behavior, satisfaction, and safety
end of shift email - summarizes the shift, outlines the next shift's plan, reviews safety results, and shares end of shift survey findings
weekly performance calls:
a dedicated time to discuss performance, identify opportunities, forecast volume, and more
our associates
are our #1 asset
task and goal communication:
set and communicate completion times for all tasks
provide updates throughout tasks to keep goals in focus
share goal results at the end of each task for clarity and motivation
daily and monthly touchpoints:
daily text recaps highlighting production achievements and incentives earned.
access to Daily Pay for immediate financial gratification
comprehensive PTO and benefits package, ensuring well-being
monthly associate appreciation programs, including raffles, lunches, and safety gear, fostering a positive work culture
recruitment excellence
strategic recruitment:
significant investment in recruiting efforts to attract top talent
experienced, bilingual recruiters recognized for their performance
utilization of zip code analytics to target potential candidates effectively
dedicated recruiting resources that align closely with our leadership for strategic hiring
engagement and screening:
hosting job fairs both onsite and within targeted zip codes to engage the community
implementing multiple pre-screening stages to ensure candidates meet specific client requirements
all candidates are E-verified, drug screened and background checked to make sure only the best candidates are chosen
